Who we are
Nest and Grow CIC is the Data Controller:
- As an employer processing the personal data of employees, trustees and volunteers.
- As a provider of personalised services to beneficiaries and clients.
- As a fundraising or campaigning organisation that has donors and supporters
Our website addresses are https://www.nestandgrow.co.uk and https://mentalhealthlab.co.uk and https://www.kenthelp.co.uk
What personal data we collect and why we collect it
To deliver our projects, we collect the data below. Project Registration forms and surveys may require additional data but if they do they will explain on the form why, what for, who with, and for how long that data is retained.
- Email Addresses
- Telephone Numbers
- Next of Kin details
- Dietary Requirements
- Medical Requirements
- Additional Needs Requirements
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you use a contact form on our website then the details you enter into that form are transmitted by email and retained within our email system indefinitely.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use WordPress to determine basis analytics about website traffic.
Who we share your data with
Your data is held within the Microsoft 365, WordPress, and MailChimp systems. Data may be shared with project partners and if so, then they will be named on the project registration and survey forms.
How can we process personal data lawfully?
It depends on what we have collected your data for and the one reason for processing will be detailed at the point of collection, i.e. the project registration form. Reasons include:
- Consent (you agree by registering)
- Contract (we have a written agreement between us)
- Legal Obligation (we have a legal reason to process your data such as for employees)
- Vital Interests (if we believe your life is in danger or there is a safeguarding issue)
- Legitimate Interest (if you have used a service and we are telling you about that service)
What rights you have over your data
If you have an account on our sites or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the following rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erase
- The right to restrict processing
- The right to data portability
- The right to object (including objecting to direct marketing)
- Rights in relation to automated decision making and profiling
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Nest and Grow CIC
4 Warwick Road, Kennington, Ashford, Kent, TN24 9EH
How we protect your data
All data is password or fingerprint protected and retained in line with our data retention schedule. Any paper data is held behind a locked door and shredded or burned when no longer required.
What data breach procedures we have in place
We are registered with the ICO. If any data breach occurs then in line with our data protection policy we will let you know, and the ICO know, as soon as we are aware of the breach.
What third parties we receive data from
Project Partners and referral organisations.
What automated decision making and/or profiling we do with user data
With our email newsletter, we look at who has opened or read the emails and use that information to send additional emails or not to send additional emails.
With surveys, we use conditional logic to display or hide supplementary questions depending on your answers to the preceding questions.